Privacy Policy

Information We Collect

Information you provide

We may collect personal data that you voluntarily provide through our contact forms, email, telephone or other communications.

• Name, email address and telephone number;
• Company or organisation information;
• Selected enquiry or service category;
• Project requirements and message contents; and
• Any other information you choose to provide.

Information collected automatically

• Internet Protocol (IP) address;
• Browser, device and operating-system information;
• Date, time and duration of visits;
• Pages visited and referring website;
• Website performance and diagnostic information; and
• Cookie and similar technology identifiers.

How We Use Your Information

• Respond to enquiries, requests and project discussions;
• Provide quotations, proposals, services and customer support;
• Manage customer and business-partner relationships;
• Operate, maintain, secure and improve our website;
• Monitor performance and diagnose technical problems;
• Prevent fraud, abuse, spam and security threats;
• Send service-related communications;
• Send permitted or consented marketing communications; and
• Comply with legal and regulatory obligations.

Cookies and Analytics

Our website may use cookies and similar technologies to maintain essential functions, remember preferences, protect the website, measure performance and understand how visitors use the website.

Where analytics or non-essential technologies are enabled, information may be processed by third-party providers. You may restrict or delete cookies through your browser settings, although this may affect certain website functions.

Disclosure of Personal Data

We do not sell your personal data. We may disclose it to:

• Hosting, maintenance, security and technology providers;
• Professional advisers, including auditors or legal advisers;
• Authorities or regulators where disclosure is required by law;
• Parties necessary to protect rights, safety or systems; or
• Parties involved in a merger, acquisition or restructuring, subject to suitable confidentiality measures.

International Data Transfers

Some service providers may process or store information outside Malaysia. Where an international transfer occurs, we take reasonable steps to ensure an appropriate level of protection consistent with applicable law.

Data Retention

We retain personal data only for as long as reasonably necessary to fulfil its original purpose, manage our business relationship, resolve disputes and meet legal, accounting or security requirements. Information no longer required will be securely deleted, anonymised or otherwise disposed of.

Data Security

We implement reasonable administrative, organisational and technical measures designed to protect personal data from unauthorised access, alteration, disclosure, misuse, loss or destruction. No internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

Subject to applicable law, you may have the right to:

• Be informed about how your personal data is processed;
• Request access to personal data held about you;
• Request correction of inaccurate or incomplete information;
• Withdraw consent previously provided;
• Object to or limit certain processing activities;
• Prevent the use of your information for direct marketing; and
• Request deletion where retention is no longer necessary.

We may need to verify your identity before responding. Certain rights may be subject to legal exceptions or retention obligations.

Third-Party Links and Content

Our website may contain links to or content provided by third-party websites and services. Their privacy practices are governed by their own policies. CMA Solutions is not responsible for their privacy practices or content.

Children's Privacy

Our website and business services are not directed at children under 18 years of age. We do not knowingly collect personal data from children through this website.

Changes to This Policy

We may update this policy to reflect changes in our services, technologies or legal requirements. The latest version will be published on this page with its updated effective date.